{"id":57,"date":"2024-06-28T01:32:28","date_gmt":"2024-06-27T17:32:28","guid":{"rendered":"https:\/\/popwrist.com\/?page_id=57"},"modified":"2025-09-30T05:46:07","modified_gmt":"2025-09-29T21:46:07","slug":"return-refund","status":"publish","type":"page","link":"https:\/\/popwrist.com\/es\/return-refund\/","title":{"rendered":"RETURN REFUND"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"57\" class=\"elementor elementor-57\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41e8836 e-flex e-con-boxed e-con e-parent\" data-id=\"41e8836\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3840c33 elementor-widget elementor-widget-heading\" data-id=\"3840c33\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Devoluciones y reembolsos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f658cf1 elementor-widget elementor-widget-text-editor\" data-id=\"f658cf1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"313\" data-end=\"376\">Ofrecemos un plazo de devoluci\u00f3n de 30 d\u00edas a partir de la fecha de entrega.<\/p><h2 data-start=\"378\" data-end=\"404\">Derecho a devoluci\u00f3n<\/h2><p data-start=\"405\" data-end=\"468\">Para ello, los art\u00edculos deben devolverse en condiciones de ser revendidos:<\/p><ul data-start=\"469\" data-end=\"718\"><li data-start=\"469\" data-end=\"533\"><p data-start=\"471\" data-end=\"533\">Sin usar y sin estrenar, con etiquetas\/pel\u00edculas protectoras intactas<\/p><\/li><li data-start=\"534\" data-end=\"595\"><p data-start=\"536\" data-end=\"595\">En el embalaje original (caja, manuales, accesorios)<\/p><\/li><li data-start=\"596\" data-end=\"718\"><p data-start=\"598\" data-end=\"718\">En el caso de las correas de acero inoxidable, los eslabones que se hayan retirado deben volver a colocarse.<br data-start=\"670\" data-end=\"673\" \/>Se requiere un n\u00famero de pedido\/recibo v\u00e1lido.<\/p><\/li><\/ul><blockquote data-start=\"720\" data-end=\"897\"><p data-start=\"722\" data-end=\"897\">Solicite una Autorizaci\u00f3n de Devoluci\u00f3n de Mercanc\u00eda (RMA) antes de devolver cualquier art\u00edculo. No env\u00ede art\u00edculos sin un RMA; las devoluciones no autorizadas pueden retrasarse o rechazarse.<\/p><\/blockquote><p data-start=\"899\" data-end=\"1111\"><strong>C\u00f3mo empezar: <\/strong>correo electr\u00f3nico <strong data-start=\"923\" data-end=\"948\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"925\" data-end=\"946\">customer@popwrist.com<\/a><\/strong> <strong data-start=\"949\" data-end=\"955\">o<\/strong> Contacte con nosotros en <a href=\"https:\/\/wa.me\/8613826001110\"><strong>WhatsApp<\/strong><\/a> con su n\u00famero de pedido y el motivo de la devoluci\u00f3n. Te responderemos en un plazo de 1-2 d\u00edas laborables con instrucciones y la direcci\u00f3n de devoluci\u00f3n.<\/p><h2 data-start=\"1113\" data-end=\"1134\">Da\u00f1os y perjuicios<\/h2><p data-start=\"1135\" data-end=\"1357\">Por favor, inspeccione su pedido a la entrega. Si el art\u00edculo est\u00e1 defectuoso, da\u00f1ado o incorrecto, p\u00f3ngase en contacto con nosotros en un plazo de 7 d\u00edas con fotos\/v\u00eddeo. Despu\u00e9s de la verificaci\u00f3n, vamos a reemplazar \/ reenv\u00edo o cubrir una devoluci\u00f3n para un reembolso.<\/p><h2 data-start=\"1359\" data-end=\"1384\">Gastos de devoluci\u00f3n<\/h2><ul data-start=\"1385\" data-end=\"1796\"><li data-start=\"1385\" data-end=\"1510\"><p data-start=\"1387\" data-end=\"1510\">Devoluciones por cambio de opini\u00f3n: Los gastos de devoluci\u00f3n corren a cargo del cliente. Los gastos de env\u00edo originales no son reembolsables.<\/p><\/li><li data-start=\"1511\" data-end=\"1694\"><p data-start=\"1513\" data-end=\"1694\">Derecho legal en la UE y el Reino Unido (en un plazo de 14 d\u00edas): Reembolsamos el precio del art\u00edculo + los gastos de env\u00edo est\u00e1ndar m\u00e1s baratos; los gastos de devoluci\u00f3n corren a cargo del cliente (salvo error nuestro).<\/p><\/li><li data-start=\"1695\" data-end=\"1796\"><p data-start=\"1697\" data-end=\"1796\">Error nuestro (art\u00edculo defectuoso\/equivocado): Cubrimos los gastos de env\u00edo de ida y vuelta u organizamos un reenv\u00edo gratuito.<\/p><\/li><\/ul><h2 data-start=\"1798\" data-end=\"1834\">Excepciones \/ art\u00edculos no retornables<\/h2><ul data-start=\"1835\" data-end=\"2093\"><li data-start=\"1835\" data-end=\"1958\"><p data-start=\"1837\" data-end=\"1958\">Art\u00edculos a medida o personalizados (por ejemplo, grabados), piezas que falten o art\u00edculos devueltos usados\/desgastados m\u00e1s all\u00e1 de la prueba.<\/p><\/li><li data-start=\"1959\" data-end=\"2093\"><p data-start=\"1961\" data-end=\"2093\">Todo lo que se devuelva sin el embalaje original o fuera del plazo de devoluci\u00f3n<br data-start=\"2037\" data-end=\"2040\" \/>Si no est\u00e1 seguro, p\u00f3ngase en contacto con nosotros antes de enviar una devoluci\u00f3n.<\/p><\/li><\/ul><h2 data-start=\"2095\" data-end=\"2107\">Intercambios<\/h2><p data-start=\"2108\" data-end=\"2252\">No ofrecemos cambios directos. Devu\u00e9lvalo para obtener un reembolso y realice un nuevo pedido del art\u00edculo deseado. (Sujeto a disponibilidad de stock).<\/p><h2 data-start=\"2254\" data-end=\"2264\">Reembolsos<\/h2><ul data-start=\"2265\" data-end=\"2924\"><li data-start=\"2265\" data-end=\"2437\"><p data-start=\"2267\" data-end=\"2437\">Una vez recibida e inspeccionada la devoluci\u00f3n (normalmente entre 3 y 5 d\u00edas laborables), te notificaremos la aprobaci\u00f3n y emitiremos el reembolso a tu m\u00e9todo de pago original.<\/p><\/li><li data-start=\"2438\" data-end=\"2523\"><p data-start=\"2440\" data-end=\"2523\">Su banco\/PayPal puede tardar entre 3 y 10 d\u00edas laborables m\u00e1s en ingresar los fondos.<\/p><\/li><li data-start=\"2524\" data-end=\"2748\"><p data-start=\"2526\" data-end=\"2748\">Si un art\u00edculo muestra signos de uso, est\u00e1 da\u00f1ado o le faltan piezas, podemos deducir una cantidad razonable por disminuci\u00f3n de valor de acuerdo con nuestra pol\u00edtica (UE\/Reino Unido: permitido cuando el uso excede lo necesario para comprobar el art\u00edculo).<\/p><\/li><li data-start=\"2749\" data-end=\"2924\"><p data-start=\"2751\" data-end=\"2924\">Si han transcurrido m\u00e1s de 15 d\u00edas h\u00e1biles desde la aprobaci\u00f3n del reembolso y no ha recibido los fondos, env\u00ede un correo electr\u00f3nico a <strong data-start=\"2868\" data-end=\"2893\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2870\" data-end=\"2891\">customer@popwrist.com<\/a><\/strong> o env\u00edenos un mensaje a <a href=\"https:\/\/wa.me\/8613826001110\"><strong>WhatsApp<\/strong><\/a>.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds We offer a 30-day return window from the delivery date. Eligibility for returns To qualify, items must [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":14,"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":20336,"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/pages\/57\/revisions\/20336"}],"wp:attachment":[{"href":"https:\/\/popwrist.com\/es\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}